Privacy Policy

Privacy Policy

Last Updated: May 22, 2026

This Privacy Policy explains how Northside Transfers (“Northside,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or interact with our website, make purchases, or use any of our services (collectively, the “Services”). Protecting your privacy is important to us.

By accessing or using the Services, you accept the practices described in this policy. If you disagree, please discontinue use of our Services.

1. Information We Collect

Directly from You

We collect personal information you voluntarily provide, such as:

• Name, email address, and phone number
• Billing and shipping addresses
• Account login information
• Order details and purchase history
• Messages you send through customer support or contact forms

Providing certain information may be necessary to complete transactions or access site features.

Automatically Collected Data

When you use our website, we and our service partners may automatically collect information using cookies, pixels, and similar technologies. This may include:

• Browser and device details
• IP address and connection data
• Pages viewed and interaction history
• Usage analytics

This data helps us operate and improve the Site and your experience.

From Third Parties

We may receive personal information from trusted partners, including:

• Payment processors
• Order fulfillment and shipping services
• Analytics and advertising providers

All third-party data is handled in accordance with this policy.

2. How We Use Your Information

We may use the information we collect for purposes including:

Providing Services:
Processing orders, managing accounts, fulfilling purchases, arranging shipping, and providing support.

Communication:
Sending order confirmations, account updates, support responses, and service notifications.

Marketing & Promotions:
With your consent, we may send newsletters, offers, and product updates. You can opt out at any time.

Security & Integrity:
Detecting and preventing fraud, abuse, or unauthorized activity.

Improving Services:
Analyzing trends and usage to enhance our website and offerings.

3. Cookies and Tracking

We use cookies and similar technologies to:

• Enable essential website functions
• Remember preferences
• Analyze usage and improve our Site
• Support marketing efforts

Third-party partners may also use these tools to tailor advertising and measure performance. You may disable cookies through your browser settings, but this could affect how some features work.

4. Sharing and Disclosure

We may share personal information in the following circumstances:

Service Providers:
Third parties who assist with order processing, payments, analytics, hosting, shipping, and customer support.

Legal Compliance:
When required by law, legal process, or to protect our rights and safety.

Business Transfers:
In connection with mergers, sales, or business restructuring.

We do not sell your personal information for commercial purposes.

5. Your Rights

Depending on your location, you may have rights related to your personal information, including:

• The right to access or correct your data
• The right to delete your personal information
• The right to restrict or object to processing
• The right to withdraw consent
• The right to data portability

To exercise rights, contact us using the details below. We will respond according to local laws.

6. Children’s Privacy

Our Services are intended for users aged 13 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us to have it removed.

7. Data Security and Retention

We use reasonable measures to protect personal information from unauthorized access, loss, or misuse. However, no system is completely secure.

We retain personal information only as needed to provide services, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing information.

9. International Transfers

If your personal information is transferred or processed outside your country, we apply safeguards to ensure appropriate protections in line with applicable law.

10. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will be revised accordingly.

Contact Information

If you have questions about this Privacy Policy or want to exercise your data rights, contact:

Northside Transfers
1179 Northside Rd, Burlington, ON L7M 1H5
Email: info@northsidetransfers.com
Phone: 905-639-0266