Terms of Use

Privacy Policy

Last Updated: May 22, 2026

This Privacy Policy explains how Northside Transfers (“we,” “us,” or “our”) collects, uses, protects, and discloses your personal information when you visit or make a purchase through our website (the “Site”), use our services, or otherwise interact with us (collectively, the “Services”). Your privacy matters to us, and we are committed to handling your personal information responsibly.

By accessing or using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use the Site or Services.

Information We Collect

Information You Provide Directly

We may collect information you provide when you:

• Create an account or manage your profile
• Make a purchase
• Sign up for marketing, newsletters, or promotions
• Contact customer support
• Submit reviews or feedback

This information may include your name, email address, shipping and billing addresses, phone number, payment details, and any messages you send us.

Automatic Collection

When you use the Site, we may automatically collect data about your visit and device through cookies and similar technologies. This may include:

• IP address
• Browser information
• Pages viewed and time spent
• Referring website or search terms
• Device type and operating system

This data helps us understand how the Site is used and improve performance and functionality.

Information from Service Providers

We may receive data about you from third parties we work with, including:

• Payment processors
• Shipping and fulfillment partners
• Analytics and advertising providers

These parties may collect or provide personal information to help us deliver our Services.

How We Use Your Information

We use your personal information for the following purposes:

To provide and manage services:
Processing orders, managing accounts, handling payments, arranging shipping, and providing customer service.

Marketing and promotional communications:
With your consent, we may use your contact information to send newsletters, promotional offers, and product updates. You may opt out at any time.

Security and fraud prevention:
To detect and prevent fraudulent activity and protect the integrity of our Services.

Improving our Services:
To analyze trends, track usage, and make enhancements to the Site and user experience.

Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enable essential site functions
• Remember preferences
• Analyze usage patterns
• Tailor marketing and advertising

Third-party partners may also use cookies on our Site for analytics and advertising purposes. Most web browsers allow you to manage or disable cookies, but this may affect your experience on the Site.

Disclosure of Personal Information

We share your personal information when necessary to:

• Complete your order and fulfill requests
• Work with third-party services like payment gateways and delivery partners
• Comply with legal requirements or respond to lawful requests
• Protect our rights, safety, or property

We do not sell personal information for commercial purposes.

Security and Data Retention

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no system is completely secure.

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

• Accessing or updating your data
• Requesting deletion or correction
• Opting out of marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that a child has provided us with personal data, please contact us so we can remove it.

International Transfers

Your information may be stored or processed in countries outside your own. When this occurs, we apply protections to ensure appropriate data safeguards in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. We will post the revised policy on the Site with an updated “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, contact:

Northside Transfers
1179 Northside Rd, Burlington, ON L7M 1H5
Email: info@northsidetransfers.com
Phone: 905-639-0266